A family business, not a call centre
Hi, I am Shane. DCG is my family business. When you call, you get me or my wife on the phone, and me or one of my team on the job.
We treat your home like our own: find the problem, fix it the right way, and leave the place clean. We would rather do it properly once than come back twice.
Most of our work comes from people telling their family and friends about us. That only happens if we get it right, so that is what we set out to do on every job.
On the tools it is Shane and the team, with one full time tradesman and a few trusted hands he brings in when a job needs them. When you call, you deal with Shane directly, not a call centre and not a stranger each time.
Shane, DCG Plumbing Solutions